Pay in 4 interest-free payments of $21.25 Learn more
Ships within 48 hours · Estimated delivery Jul 26 - Jul 31
• Developing Interpersonal Relationships
It shows the effects of having responsible employees versus irresponsible employees and teaches the steps to becoming more responsible
Getting Organized
Cultural Issues
interactions with others
Handling a Difficult Customer • Developing Interpersonal RelationshipsBeing prepared for the inevitable situation of serving an unhappy customers can make all the difference in resolving issues and ensuring return business. Knowing how to build rapport, recognizing certain body language and knowing the steps to problem resolution are all important components of effectively handling difficult customers. The Handling a Difficult Customer course teaches stress management skills and covers both in person and over the phone
US$ 134.00
US$ 107.00
US$ 41.00
US$ 62.00
US$ 74.00
US$ 114.50
US$ 44.00
US$ 37.00
US$ 50.00
US$ 116.00
US$ 64.00
US$ 74.00
US$ 55.00
US$ 109.00
US$ 34.00
US$ 41.00